# How do I open a Shopify Inbox chat window instead of using the default float button?

Shopify Inbox is a free messaging app built by Shopify. Use "open:Inbox" to open chat box of Shopify Inbox and hide the default float button (FAB) to save space. Use "open:InboxWithoutReplace" to open chat box of Shopify Inbox but do not hide the default float button. You will need do it your self

{% embed url="<https://www.youtube.com/watch?v=ED_f_r4vMZo>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.shopifas.com/manual/faqs/others/how-do-i-open-a-shopify-inbox-chat-window-instead-of-using-the-default-float-button.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
