# Troubleshooting If you encounter any issues, please don’t hesitate to contact the **Navi+ Support Team** using the information below — no matter which plan you’re using. We truly value every message from our users. Your feedback and questions not only help us solve your problem but also help us better understand our customers’ needs and keep improving Navi+. Click the chat icon at the bottom right of your screen, message me on WhatsApp at **+84981911011**, or email me at **--** **Khoi Pham** Founder of Navi+\ Website: [https://naviplus.io](https://naviplus.io/)\ Shopify: \ What's App: +84 981911011\ Linked in: --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.shopifas.com/manual/website/help.naviplus.io/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.